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Frequently Asked Questions (FAQ)

Is an internet connection required to work with the program?

Yes. In most cases, in order to ensure stable access to the network, you need to install a SIM card or connect a 3G / 4G modem to the device on which the order is being processed. The simplest tariff is suitable since the amount of data exchange is minimal.

Is it possible to buy the program and not pay a subscription fee?

No, it is a cloud solution.

Can you set up the program for us?

Yes, we do it for free, if you pay for 3 months of use. You need to send your price list, payroll rules and answer our questions.

Can you refine the program for us?

Yes, we can refine our service to suit your needs. If the modification is within the concept of our development, we do it for free, if you pay for 12 months of use.

Can we set up and change the list of services, prices, etc by ourselves?

Yes, and in complicated cases we can help you.

What device should I buy to work with the program (to place orders)?

Any modern smartphone or tablet with internet access will do. Do not buy an expensive device, but do not buy the cheapest one either. Take a tablet or smartphone with a good screen and battery life. Be sure to buy a protective shock-proof case.

Full functionality is guaranteed with the latest versions of Chrome and Safari browsers. Detailed information about devices that support the latest version of browsers can be found in this article.

I am concerned about data security.

We do not transfer any information to third parties. We use encrypted communication channels and secure data storage. Your data is not for sale, ever.

Can I copy my orders and customers data to my computer?

We provide the opportunity to keep a copy of orders and customer data at any time.

Do you have a native application for phones or tablets?

No, our web application works just like a normal app. There is no problem with installing and updating.